Frequently Asked Questions

Connecting a District Apple Computer to Clarendon 3 Networks

Adding your Device To The Clarendon 3 WiFi

In order to enable your device to use our District WiFi, you will need to do complete the following steps:

1. Verify the Name Of Your Device

When your device connects to a network, it is identified by its hostname. The defualt hostname is unrecognizable to technology staff, so we need to change it to be easily identifiable to its owner.

  • On your device, tap Settings > General > About
  • Tap the first line, which displays the name of your device.
  • Rename it to be firstinitiallastname-macXX.
  • Example: John Doe would name his device jdoe-mac01.
  • With any additional iPads in the classroom, increase the number.


2. Connect and Set Up The MDM Security Profile

In order to connect to our District network, Clarendon3-WiFi, all devices MUST have a local security profile.

Connect to Clarendon3-WiFi and follow the below steps.

*** This profile allows District Technology Staff to track, monitor, and remotely control this device. It is a required tool for all district technology devices. Following these instructions for a personal device will enable the same controls. ***
  • From the device, open: m.meraki.com
  • Enter your Network ID: 034-476-2057
  • Press register
  • In the window that appears, press 'Continue', then 'Install', and enter administrator credentials to complete the installation
  • Install this: Meraki MDM
Optionally, download and install the Systems Manager Agent (above) to enable enhanced reporting.


This should create the appropriate setup for the device. If you have further trouble, follow the troubleshooting steps below.

Troubleshooting

If you continue to have troubles, find you MAC address and contact support.

Locating Your MAC Address

Your device's Wi-Fi interface has a permanent, unique serial number called a media access control (MAC) address.Clarendon 3 requires your MAC address if you wish to connect to our Guest network as a staff member, or to connect to certain Wi-Fi networks.

This is important: You should not share your MAC address with anyone except authorized IT personnel. MAC addresses are unique and permanent, but they can also be spoofed by others. Please only give out your mac address through our District Support sites!
  • Select System Preferences from the Apple menu at the top left of your screen.
  • Click Network from the System Preferences menu.
  • Choose Wi-Fi from the list of interfaces on the left and click the Advanced button.
  • Choose the Hardware tab under which you will see the MAC address of your wireless card.
Make a record of the MAC Address (xx:xx:xx:xx:xx:xx)

Create a ticket for assistance

Go to our Support Site and create a ticket with your contact information. In the Issue Summary field, Enter District Device connection issue. In theIssue Detail box, please list the Device name and MAC address, and the problem you're having.


 Last updated Wed, Jun 8 2016 1:14pm

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