Frequently Asked Questions

Reconnecting Your Google Chrome Account

Resetting Your Chrome User Account


If you are missing plugins, extensions, or bookmarks in your Chrome browser, you may need to refresh your Chrome account.

Look up on the top left corner of your screen. Do you see something like this?

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Or in the top right, does it show your name like this?

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If it doesn't have both, we need to reset your user account to update! Go to Refreshing an Existing Account.

IMPORTANT: If you have a little alert icon by your name, click it and re-enter your password. That may resolve the issue. If not, follow the remaining steps.

Logging Into A Chrome Account:


  • If you do NOT see your name in the top right corner of your browser, follow the instructions to add it!
  • Open Google Chrome.
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  • Now, Click on the person in the top right corner, and choose Sign In To Chrome.
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  • Enter your full email address.
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  • Enter Your password.
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  • Choose Link Data.
  • All done!



Refreshing An Existing Account:

  • Open Chrome.
  • Click on your name in the top right corner.
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  • Choose Switch Person.
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  • Click on the Down Arrow in the top right corner of your picture and choose Remove This Person.
  • Don't worry! You won't lose anything! We're going to bring it all back!
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  • Now, Click on the person in the top right corner, and choose Sign In To Chrome.
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  • Enter your full email address.
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  • Enter Your password.
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  • Choose Link Data.
Congratulations!


You should now be able to access the bookmarks folder, and all extensions will install. Click "Enable Extension" for any prompts.


 Last updated Mon, Jun 13 2016 9:48am

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